I. Ways of Relating to People
A. Be attentive and show concern.
When shaking hands. The Prophet sallallahu alaihi wa sallam never released his hand first, and never turned his face away from others until they did.
B. Address people by the names they like.
The Qur’aan commands us not to use offensive nicknames when addressing people.
II. Requirements for Effective Da'wah
A. Don't blame the people for their mistakes or be critical.
Some people become defensive when blamed. When Musa alaihis salaam went to Pharoah, Allah said, ‘speak to him mildly... perhaps he may take warning or fear (Allah)’.
B. Don't embarrass by correcting someone in front of others.
The Prophet sallallahu alaihi wa sallam used plurality (not directly addressing someone) when correcting a particular person in front of a group. E.g. he would ask the group, ‘what do you think about those who do such-and-such bad thing?’.
C. Satisfy the people's halal needs.
Help those in need.
The prophet sallallahu alaihi wa sallam always helped the needy. The Hadith tells us, ‘Whoever alleviates [the lot of] a needy person, Allah will alleviate [his lot] in this world and the next.’
D. Always be fair, just, and honest
The Qur’an commands us to observe justice even though it may be against our family members or even our own selves.
III. Techniques for Growing Closer to Others
A. Try to understand those you deal with.
Find out their background (cultural, educational, social, etc) because that helps in finding access to their minds and hearts. All Prophets delivered the message of Islam in the language of the people.
B. Be cheerful and enthusiastic.
Harith radhiallahu anhu said, ‘I have never seen anyone who smiled most of the time as the Prophet sallallahu alaihi wa sallam) did. %

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